Personal Data Protection Policy

In compliance with the duty of information contained in article 10 of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, the following data is reflected below: the owner of the Estamfibra.com website is ESTAMFIBRA SL (hereinafter ESTAMFIBRA) with registered office at Calle Germans Vallsi Forne s/n, 17450, Hostalric, Girona and contact email: administracion@estamfibra.com

Contact Information
Contact telephone number: 972 874 744

For any management or request regarding the privacy of ESTAMFIBRA, the user may contact our email address administracion@estamfibra.com

1.- Purpose For what purposes do we process your data?
ESTAMFIBRA informs the User of the existence of a personal data processing (processing called “WEB USERS”) created with the data obtained on the website by and for ESTAMFIBRA and under its responsibility.
This processing has been created with the purpose of providing information about the provision of the services offered by the Portal, as well as to attend to and manage the queries made by users through this means.
The retention periods of the data that users provide us through the forms present on the website are the following:
In the case of queries: Once the query has been answered, the current year
In the case of contracting any of our services: While the contractual relationship lasts

2.- Legitimacy What is the legitimacy for the processing of your data?
The legal basis for the processing of users’ personal data is the consent of the interested party.
Likewise, the prospective offer of services is based on the consent requested from the user, without the withdrawal of this consent in any case conditioning the execution of other purposes.
The user is not obliged to provide us with their personal data, but if they do not provide us with the minimum data requested, the operations offered online on our website cannot be carried out, such as answering queries, contacting, leaving a comment, participating and/or accessing certain sections of the website.

In addition, we inform you that the user may revoke consent for the collection and processing of their personal data at any time, using the procedure we establish for this purpose, without affecting the legality of the processing based on the consent prior to its withdrawal.

3.- Recipients To which recipients will your data be communicated?
The data collected on this website using the corresponding forms will not be transferred to third parties and may only be communicated to other companies that act as data processors, and which will only process the data in accordance with the strict instructions that ESTAMFIBRA establishes with said processors. In any case, the data will be communicated within the European Union and only for the purposes indicated above.

4.- Rights What are your rights when you provide us with your data?
Users of the website owned by ESTAMFIBRA are guaranteed the rights established in the legislation on Personal Data Protection:
Firstly, the user has the right to obtain confirmation as to whether or not personal data concerning him or her is being processed at ESTAMFIBRA.
Users will have the right to access their personal data, as well as to request the rectification of data that is inaccurate or, where appropriate, request its deletion, opposition or limitation when, among other reasons, the data is no longer necessary for the purposes for which it was collected, as well as portability to provide their personal data to a new controller.
Users have the right to object to the processing of their personal data, so ESTAMFIBRA will stop processing their data, unless there are legitimate, compelling reasons, or the exercise or defense of possible claims.

Users have the right to request ESTAMFIBRA to limit the processing of their personal data when the requirements required by Regulation EU 2016/679 and Organic Law 3/2018, of December 5, on the Protection of Personal Data and the Guarantee of Digital Rights are met.
ESTAMFIBRA informs you that it has implemented the necessary technical and organizational security measures to guarantee the security of your personal data and prevent its alteration, loss, processing and/or unauthorized access, in accordance with the provisions of the RGPD 2016/679 of April 27, 2016 and Organic Law 3/2018, of December 5, on the Protection of Personal Data and the Guarantee of Digital Rights.

Finally, we inform you that any interested party may file a claim with the Spanish Data Protection Agency, especially when they have not obtained satisfaction in the exercise of their rights.

In the following link you will obtain more information about complaints to the Spanish Data Protection Agency:
https://sedeagpd.gob.es/sede-electronica-web/vistas/infoSede/tramitesCiudadano.jsf

5.- Commercial Communications
ESTAMFIBRA may send commercial communications by any means in full compliance with the legislation in force regarding the protection of personal data.

For commercial communications made via email and equivalent means in compliance with the provisions of Law 34/2002, of July 11, on Information Society Services and Electronic Commerce, the User’s consent will be duly obtained at the time of collecting the corresponding data.
The User may revoke at any time the consent given to receive personal communications by simply notifying ESTAMFIBRA of their wishes at our email address administracion@estamfibra.com